{"id":3,"date":"2026-02-02T12:38:08","date_gmt":"2026-02-02T12:38:08","guid":{"rendered":"https:\/\/handmadeceramic.gr\/?page_id=3"},"modified":"2026-03-18T12:36:32","modified_gmt":"2026-03-18T12:36:32","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/handmadeceramic.gr\/en\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"
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Privacy Policy<\/h1>\t\t\t\t<\/div>\n\t\t\t\t
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PRIVACY POLICY<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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he handmadeceramic.gr<\/strong> website is the \u201conline site\u201d and the \u201ce-shop\u201d for exhibiting and distributing products over the internet, which is managed and maintained by the sole proprietorship CHRISTINA KONISTI, based in NAFPAKTOS, Aetolia-Acarnania, at 12 Ioannou Kannavou Street, Greece (VAT: 301939807, Tax Office: MESOLOGGI, Tel.: +30 2634 3 06861, Email: info@handmadeceramic.gr\n, hereinafter referred to for brevity as the \u201cCompany\u201d).<\/p>

This Privacy Policy governs access to and use of the website and our e-shop handmadeceramic<\/strong>.<\/strong>gr<\/strong><\/p>

Any natural or legal person who visits the website handmadeceramic<\/strong>.<\/strong>gr<\/strong> or uses the services of our Company\u2019s e-shop is hereinafter referred to, for brevity, as a \u201cvisitor.\u201d<\/p>

The policy set forth below, in combination with the relevant provisions of Greek, EU, and international law regarding the protection of individuals from the processing of personal data, as well as the decisions of the Hellenic Data Protection Authority, shall govern the management and protection of the personal data of visitors to our website and e-shop. Any potential future changes to the above regulatory framework shall automatically become part of this policy.<\/p>

The purpose of this Personal Data Protection Policy is to inform the visitor about our Company\u2019s policy regarding their personal data, which they provide to us, so that they are aware of the purpose of its processing, the categories of recipients, and the procedures they can follow to exercise their legal rights.<\/p>

This Personal Data Protection Policy constitutes an integral text together with the Website Terms of Use, the Cookies Policy, and the Payment, Shipping, and Returns Policy of the website handmadeceramic<\/strong>.<\/strong>gr<\/strong> of the Company. Our Company, which acts as the Data Controller, may from time to time modify its Terms and Policies.<\/p>

In any case, if the visitor continues to use our Company\u2019s website and the services of our e-shop after modifications have been made as described above, it will be considered that the visitor unconditionally accepts all such modifications. If for any reason the visitor does not agree with the terms of this Policy, as they may apply following such modifications, they must cease using the website and our e-shop.<\/p>

The Company considers the visitor\u2019s privacy and the security and protection of their personal data to be of utmost importance. For this reason, we collect and manage personal data with the highest care and responsibility, and we adopt specific measures to safeguard it securely. Below is the Personal Data Protection Policy so that the visitor has a clear understanding of how our Company collects, processes, and manages personal data.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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WHAT ARE PERSONAL DATA<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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Personal data means any information relating to the data subject, that is, any information relating to a natural person to whom the data refers and whose identity is known or can be determined. Such information, as defined by the Law and the relevant European regulations, includes, for example, the member\u2019s name, address, date of birth, and gender, mobile phone number, email address, as well as usage data, such as username, password, and IP address.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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COLLECTION AND PROCESSING OF PERSONAL DATA \u2013 SECURITY<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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For simple browsing of our website and e-shop, the Company will not request any personal information from you. However, while the visitor navigates or uses the services offered on our website, the Company collects and processes browsing data through cookies that relate exclusively to the visitor\u2019s purchasing habits, as described in the Cookies Policy, which we recommend you read.<\/p>

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The categories of personal data that the Company collects and processes during the visitor\u2019s visit to the Website and E-Shop are as follows:<\/p>

a) We collect the necessary personal data, which according to the Law, the Terms of Use, and the terms related to the sales policy are considered essential to complete, execute, and ship your order. Among these, indicatively, are: First and Last Name, Email Address, Contact Phone Number (mobile and\/or landline), Product Shipping Address (street, city, postal code), Billing Address of the order, and the type of document you wish us to issue (Receipt or Invoice). In the case that you request an Invoice, you will be asked to provide your Company details, such as Company Name, VAT Number, Tax Office, Activity, Registered Office Address, as well as Contact Phone Numbers (landline and mobile).<\/p>

b) We collect your Email Address when you subscribe to our Newsletters, for the purpose of sending you updates about the Company, its products and services, special offers, etc. The information you provide to our Company, as well as your email address, will remain in our database for ten (10) years, or until you explicitly request removal from the list. You can do this by using the unsubscribe links included in any newsletters we send you.<\/p>

c) We collect and process personal data, such as First Name, Last Name, Email, Phone Number, and your Order Number, which you provide when contacting our Customer Service, in order to ensure the ability to communicate with you. This is for the purpose of providing assistance regarding your current orders as well as informing you about new products and services.<\/p>

d) We collect your Email Address and Personal Password when you register as a Member on our website and open an account, in order for you to complete purchases from our e-shop.<\/p>

e) In cases where you provide us with personal data of third parties (such as First Name, Last Name, Address, Phone Number) (e.g., when specifying a different shipping or billing address, or purchasing gifts for a third party), our Company will protect the personal data of the third party in accordance with this Personal Data Protection Policy.<\/p>

Each visitor guarantees the accuracy and authenticity of the personal data that concerns them and that they submit on our Company\u2019s website, as well as their right to provide such data.<\/p>

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To complete the sales contract, the visitor has the option, in addition to cash on delivery and bank transfer to the Company\u2019s account, to pay either by Visa\/Mastercard or through the PayPal or Viva Wallet service. Card details are entered directly on the Piraeus Bank website, and for the use of the PayPal service, the visitor is redirected to the service\u2019s website. Our Company does not store any of the user\u2019s\/visitor\u2019s card information in its databases (credit\/debit card number, CCV2, expiration date, etc.).<\/p>

The transfer of personal data between the website handmadeceramic<\/strong>.<\/strong>gr<\/strong> and your browser is encrypted using 256-bit SSL and transmitted via HTTPS. Your data is stored on our servers, which are located in a secure location.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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PURPOSE OF COLLECTION AND PROCESSING OF PERSONAL DATA<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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The personal data you provide when visiting the pages and using the services of the website handmadeceramic<\/strong>.<\/strong>gr<\/strong> are intended and processed exclusively for the following purposes:<\/p>

\u2013 For the completion and execution of the purchase contract of the products offered by our Company through the website handmadeceramic<\/strong>.<\/strong>gr<\/strong>. To carry out your purchase, the necessary personal data will be requested to ensure the actions required for contract execution, such as payment, fraud checks for the use of electronic payment methods, charging, and product shipment.<\/p>

\u2013 For sending the Company\u2019s newsletters and for commercial communication regarding our products and services, so that you are informed about innovations, new arrivals, exclusive products, and special offers.<\/p>

\u2013 For communication between us and the management of your requests through the Customer Service Department.<\/p>

\u2013 For the improvement of the services provided.<\/p>

\u2013 For statistical research and analysis purposes using aggregated data, with the aim of understanding how users interact with and use our Company\u2019s website, thereby improving our products and services.<\/p>

In the above cases, the processing of your personal data is considered lawful, as it aims at the execution of a contract between us or the provision of a specific service you have requested.<\/p>

The Company does not engage in automated decision-making nor in profiling based on the automated processing of user data.<\/p>

The Company neither collects nor gains access in any way through its website to special (\u201csensitive\u201d) categories of personal data. The visitor is obliged to refrain from providing such data, whether concerning themselves or third parties. Otherwise, such data will be deleted as soon as it comes to the Company\u2019s attention. The Company bears no responsibility towards visitors or third parties for any provision and\/or processing of such data that results from acts or omissions in violation of the above obligation.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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RETENTION PERIOD OF PERSONAL DATA<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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The Company processes your personal data for the entire duration of the respective contract and, after its termination or expiration in any manner, for a period of at least ten (10) years. Upon the expiry of this period, the data are retained in accordance with the applicable legal framework for the period provided following the end of the business relationship, or for as long as required to safeguard the rights of the Company before a Court or any other competent Authority.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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RECIPIENTS OF PERSONAL DATA AND PURPOSE OF THEIR TRANSFER<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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Your personal data are processed by the Company, which acts as the Data Controller. For organizational and operational requirements related to the provision of products and services by the Company, the Company may transfer your personal information to its representatives and\/or subcontractors for the purpose of supporting, promoting, and executing your transactional relationship with it, but always under conditions that fully ensure that your personal data are not subject to any unlawful processing, i.e., any purpose other than the transfer as described above.<\/p>

The Company reserves the right for the above purposes to transmit your Personal Data<\/p>

\u2013 to the Courier companies it collaborates with, as mentioned in the terms regarding the Shipping Methods, in order to ensure the delivery to you of the products you selected from our Online Store,<\/p>

\u2013 to credit card providers for processing the payment on their behalf,<\/p>

\u2013 to third parties, natural or legal persons, who may provide on behalf of the Company promotion and marketing services for both the Company and its products or services,<\/p>

\u2013 to our third-party partners who provide technical services, such as, for example, hosting and technical support services for the website and our online store, as well as for the accounting monitoring of the Company to ensure compliance with its tax obligations.<\/p>

\u2013 For the fulfillment of a legal obligation of the Company, such as if required by a court decision or requested by any other governmental or regulatory authority.<\/p>

All partners, representatives, and\/or subcontractors have been evaluated and selected by the Company for their proven reliability and competence, and all comply with the legislation specified in the above paragraphs.<\/p>

In the event that some of them are based in countries outside the European Union, the transfer of your Personal Data is carried out with the guarantees provided by Law.<\/p>

The Company will not sell, transmit, or disclose your personal data to third parties, except for those mentioned above, without your consent, except in cases explicitly provided by law. Specifically, the data maintained in the file may be disclosed to the Competent Judicial, Police, and other Administrative Authorities upon their legal request and in accordance with the applicable legislative provisions at any given time.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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RIGHTS OF THE DATA SUBJECT, INFORMATION, AND DELETION<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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By conducting any transaction and using any service on our website, in accordance with the Website Terms of Use and the Sales Policy, you declare that you are over 16 years old and accept and consent to this Privacy Policy, specifically:<\/p>

Upon registering to receive newsletters and\/or as a member of our website, or when providing your personal data to complete your order, you consent that our Company will use this data for all necessary purposes in order to successfully complete the transaction between us.<\/p>

By registering in the field to receive Newsletters from our online store, you consent that our Company will process and use your personal data for advertising purposes, such as sending emails with general information or promotional content (newsletters) regarding the Company, its products, and services. You may, at any time, send a related email to or unsubscribe from these communications by following the procedures provided in each type of newsletter email you receive from us. info@handmadeceramic.gr<\/strong> \u03ae \u03bd\u03b1 \u03ba\u03ac\u03bd\u03b5\u03c4\u03b5 \u0394\u03b9\u03b1\u03b3\u03c1\u03b1\u03c6\u03ae \u03b1\u03c0\u03cc \u03b1\u03c5\u03c4\u03ac \u03b1\u03ba\u03bf\u03bb\u03bf\u03c5\u03b8\u03ce\u03bd\u03c4\u03b1\u03c2 \u03c4\u03b9\u03c2 \u03b4\u03b9\u03b1\u03b4\u03b9\u03ba\u03b1\u03c3\u03af\u03b5\u03c2 \u03c0\u03bf\u03c5 \u03bf\u03c1\u03af\u03b6\u03bf\u03bd\u03c4\u03b1\u03b9 \u03c3\u03b5 \u03ba\u03ac\u03b8\u03b5 \u03b5\u03bd\u03b7\u03bc\u03b5\u03c1\u03c9\u03c4\u03b9\u03ba\u03bf\u03cd \u03c4\u03cd\u03c0\u03bf\u03c5 email \u03c0\u03bf\u03c5 \u03bb\u03b1\u03bc\u03b2\u03ac\u03bd\u03b5\u03c4\u03b5 \u03b1\u03c0\u03cc \u03b5\u03bc\u03ac\u03c2.<\/p>

We inform you that it is your choice whether to disclose your Personal Data to us or not, but you should be aware that if you do not provide it, the conclusion or execution of the Sales Agreement and your requests by our Company will not be possible without our responsibility<\/p>

\u03a3\u03b5 \u03c0\u03b5\u03c1\u03af\u03c0\u03c4\u03c9\u03c3\u03b7 \u03c3\u03cd\u03bd\u03b1\u03c8\u03b7\u03c2 \u03a3\u03cd\u03bc\u03b2\u03b1\u03c3\u03b7\u03c2 \u03a0\u03ce\u03bb\u03b7\u03c3\u03b7\u03c2 \u03c0\u03c1\u03bf\u03ca\u03cc\u03bd\u03c4\u03c9\u03bd \u03b1\u03c0\u03cc \u03c4\u03bf \u03b7\u03bb\u03b5\u03ba\u03c4\u03c1\u03bf\u03bd\u03b9\u03ba\u03cc \u03ba\u03b1\u03c4\u03ac\u03c3\u03c4\u03b7\u03bc\u03b1 \u03c4\u03b7\u03c2 \u03b5\u03c0\u03b9\u03c7\u03b5\u03af\u03c1\u03b7\u03c3\u03ae\u03c2 \u03bc\u03b1\u03c2 \u03c3\u03c4\u03bf handmadeceramic<\/strong>.<\/strong>gr<\/strong> In the event of entering into a Sales Agreement for products from our Company\u2019s online store at handmadeceramic.gr, the processing of your data will be carried out solely for the purpose of enabling the Company to fulfill its legal obligations and to comply with tax regulations and the applicable legislation to which it is subject.<\/p>

Information on Visitors\u2019 Rights and the Exercise of These Rights<\/strong><\/p>

Your personal data are processed by the Company, which acts as the Data Controller. For organizational and operational requirements related to the provision of products and services by the Company, the Company may transfer your personal information to its representatives and\/or subcontractors for the purpose of supporting, promoting, and executing your transactional relationship with it, but always under conditions that fully ensure that your personal data are not subject to any unlawful processing, i.e., any purpose other than the transfer as described above.<\/p>